Privacy Policy

As part of its activity, the Maison Salvat brand belonging to the company Salvat Créations, whose head office is located at 105 avenue de castres 31500 Toulouse, is required to collect and process information, some of which is qualified as “personal data”. Maison Salvat attaches great importance to respecting privacy, and only uses data responsibly and confidentially and for a specific purpose.

Personal data

On the website www.maisonsalvat.com, there are 2 types of data likely to be collected:

Data transmitted directly
This data is that which you transmit to us directly, via a contact form, by direct contact by email or when you order on the site. The fields "first and last name", "email", information related to the delivery of your order are mandatory in the contact form.
Data collected automatically
During your visits, once you have given your consent, we may collect “web analytics” type information relating to your browsing, the duration of your consultation, your IP address, your browser type and version. The technology used is the cookie.

Use of data

The data you send us directly is used for the purpose of contacting you again and/or when placing an order on our site. The "web analytics" data is collected anonymously (by recording anonymous IP addresses) by Google Analytics, and allows us to measure the audience of our website, consultations and possible errors in order to constantly improve the user experience. This data is used by Salvat Créations, responsible for data processing, and will never be transferred to a third party or used for purposes other than those detailed above.

Legal basis

Personal data is collected only after mandatory consent from the user. This consent is validly collected (buttons and check boxes), free, clear and unequivocal.

Shelf life

The data will be saved for a maximum period of 3 years.

Your rights regarding personal data

You have the right to consult, request modification or deletion of all your personal data. You can also withdraw your consent to the processing of your data.

Contact Data Protection Officer

contact@salvatcreations.com

Comments

When you leave a comment on our website we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you are a registered user and upload images to the website, we advise you to avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience only so that you do not have to enter this information again.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

By editing or publishing a post, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the post you just edited. It expires after 1 day.

Embedded content from other sites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Use and transmission of your personal data

Shopify:

We collect information when you check out on our store.

During your visit to the site, we track:

Products you've viewed: We use these to, for example, show you products you've recently viewed.
Location, IP address and browser type: we use these for tax and shipping estimation
Shipping address: we will ask you to enter this to estimate shipping costs before you order, and to send you the order!

We use cookies to track shopping cart contents while you browse our site.

When you purchase from our website, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, payment/credit card details and optionally account details such as username and password. This information will be used to:

Sends information about your account and order
Respond to requests, including refunds and complaints
Payment processing and fraud prevention
Set up your account for our store
Comply with any legal obligations, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them

If you create an account we will store your name, address, email address, and phone number, which will be used to populate the checkout for future orders.

We generally store your information for as long as we need it for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we store order information for 10 years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

Our team members have access to the information you provide to us. For example, administrators and store managers have access to:

Order information such as what was purchased, when and where it should be sent, and
Customer information such as your name, email address, and billing and shipping information.

Our team has access to this information to process orders, issue refunds, and assist you.

We also store comments or reviews, if you choose to submit them.

We accept payments through PayPal. When processing payments, certain data will be transmitted to PayPal, including information required to process the payment, such as the total amount or billing information.

Please read PayPal's privacy policy for more details.

Storage durations of your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

The rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.